FAQ
SHOPPING INFORMATION
Delivery charges may vary based on your location, order size, and available delivery options at checkout. Any delivery fee will be shown clearly before you place your order.
Delivery time depends on your address and order availability. Local orders in Crockett, TX are handled as quickly as possible, and you will receive updates after placing your order.
After you place an order, WB Groceries reviews your items, prepares your groceries, and confirms delivery or pickup details. You will be contacted if any item is unavailable or needs replacement.
Yes. You will receive an order confirmation or invoice by email after checkout. Please keep it for your records.
PAYMENT INFORMATION
Payment is usually processed when you place your order. If there is any issue with payment, your order may not be confirmed until the payment is completed.
If wishlist is available on the website, you can save products for later and add them to your cart when needed. If the option is not visible, it may not be active yet.
Contact WB Groceries as soon as possible at (781) 327-2184 with your order details and a photo of the product. We will review the issue and help with a fair solution.
You can request a change or cancellation before your order is prepared or dispatched. Once an order is packed or out for delivery, changes may not be possible.
Package tracking lets you see the current status of your order. If tracking is available, you can follow updates from order confirmation to delivery.
